Terms of Service

FieldVisit is offered as an early access product. Features may change, and the service is provided free of charge during this period. We will give reasonable notice before introducing paid plans. Nothing here creates a guarantee of uptime, specific features, or continued availability.

You must provide accurate information and keep your credentials secure. A workspace owner controls who is invited and what role they hold. Owners and admins can change roles and remove members; a workspace must always keep at least one owner. You are responsible for activity that happens under your account.

You retain ownership of the store records, visit notes, reports and photos you put into your workspace. You grant us the limited rights needed to host, process and display that content back to authorised members of your workspace, and to operate and secure the service.

Retail locations set their own rules about photography and data capture. You are responsible for confirming you have permission to photograph shelves, displays and store conditions, and to store that imagery and any retailer information in FieldVisit. Do not upload images of individuals, confidential retailer documents, or data you are not permitted to retain.

• Do not attempt to access another workspace’s data or bypass access controls.
• Do not upload malware, unlawful content, or personal data you have no right to hold.
• Do not resell, scrape or overload the service.
• Do not misrepresent FieldVisit as being affiliated with a retailer or brand.

Visit reports are generated by deterministic rules from the information you enter. They are a drafting aid; you are responsible for reviewing accuracy before sending anything to a client or retailer.

FieldVisit is an independent product. Retailer and brand names entered by users, or shown in the public demo, are plain-text examples and do not imply any affiliation, sponsorship or endorsement.

You can stop using the service at any time and ask us to delete your data. We may suspend or end access for accounts that breach these terms or put the service or other customers at risk.

The service is provided “as is” during early access, without warranties of any kind to the extent permitted by law. To the fullest extent permitted by law, our liability arising from your use of the early access service is limited to direct damages not exceeding the amount you paid us, which during early access is zero.

We may update these terms as the product matures and will update the effective date above. Continued use after an update means you accept the revised terms. Questions? Use the early access form on our homepage.